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FAQ

Welcome to our FAQ—your one-stop shop for answers, tips, and all the good stuff! Whether you're curious about how things work or need a little help navigating the magic, we’ve got you covered. Check out the most common questions below, and if you're still wondering about something, don’t be shy—reach out to us. We’re here to make it easy for you!

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Parking

We have a parking lot for daily business.  FOR SPECIFIED EVENTS you will park at the RC Jenkins Sokol horse arena. There will be a rideshare area in the TCAT parking lot for you to be dropped off/picked up by your Uber (we strongly encourage this option). NO PARKING ON STREET. You will be subject to city violations.

2

Dog Friendly

We are dog friendly! We do require all dogs to be on a LEASH at all times. 

3

Outside Food/Drinks

Outside food and drink is strictly prohibited. 

4

Prohibited Items

  • Firearms (nothing concealed is allowed on the property) , pepper spray, knives, pocket knives, mace or weapons of any kind

  • Outside beverages or alcohol, food, backpacks, coolers, chains

5

ADA

The Venue is ADA accessible. 

6

Guests Services

SPECIAL EVENT ONLY. Guest Services is located in the Medical tent during concerts. Our staff is available during concerts to assist guests with, seating, ADA or transportation questions.

7

Lost and Found

If you left something behind at one of our events, please contact the The Venue main office. All found items are secured in the office for one week, then disposed of.

8

Weather

In the event of inclement weather within the immediate vicinity, the show will be delayed.  A special pass out will be granted in this situation. Security will guide guests out of the venue to find shelter if necessary. Please seek shelter in a safe place of your choosing.  Stay tuned to social media for updates. We will be in constant contact with the Weather Advisor and Show Director. When we get the all-clear, we will announce this on The Venue Tuscaloosa’s social media.

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